The message is one of the compelling alternatives to communicate with others. Therefore, if something is avoiding you to send or receive a message on your iPhone 7, surely it must be solved immediately. Believe it or not, although iPhone 7 is considered as one of the best smartphones of 2016, there are some of iPhone 7 users who reported having a problem when they are sending or receiving messages. Considering that messaging is a very important function of a smartphone includes iPhone 7, we are here to help you find out everything related to iPhone 7 problem so that we know what to do if you can’t send or receive messages on iPhone 7.
Can’t send or receive messages on iPhone 7
Before we step any further to the solution of this problem, it is better for you to investigate some important conditions below:
- Check any available update on your iPhone 7, and make sure that your iPhone 7 is updated to the latest version of iOS.
- Check for a carrier settings update on your iPhone 7
- If you are trying to send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. Therefore, check your network connection. You also need to check your cellular network connection.
- Make a crosscheck with your carrier to see if the type of message you’re trying to send, such as MMS or SMS, is supported.
- Don’t forget to turn on MMS Messaging if you are trying to send group MMS messages on an iPhone. You can contact your carrier if you don’t see an option to turn on MMS Messaging or Group Messaging on your iPhone.
- Check the phone number or email address for the recipient to ensure that you are not making a mistake by entering the wrong number or email address.
How to solve if you can’t send or receive messages on iPhone 7
If none of the steps above is found, it means you need to continue with the possible solutions below:
If an alert says Waiting for activation appears, you have to ensure that your iPhone 7’s date and time is correct. You can change it if the date and time are not correct. After that, continue with following the steps below:
- Go to Settings > Messages
- Turn off iMessage
- Turn on iMessage again
If a red exclamation point appears when you are trying to send a message alongside an alert saying Not Delivered, you can try the steps below to solve the problem:
- If the red exclamation point appears, tap on it and then tap try again
- If the red exclamation point appears again, tap on it and then tap Send as Text Message. By taping on this option, messaging rates might apply. You can contact your carrier to get more information.
Probably your iMessage settings are set to receive iMessage and start conversations from your Apple ID instead of your phone number. To make sure about this, you can follow several steps below to find out:
- Simply go to Settings > Messages
- Continue with tapping on Send & Receive
- Find out whether your phone number is listed and selected under You Can Be Reached By iMessage At and Under Start New Conversations From.
Related to this phone number, you can add it quickly if you don’t see your phone number listed. Go to Settings > Messages > Send & Receive. Then, tap your Apple ID, then tap Sign Out. After that, go back to Settings > Messages > Send & Receive. Next, tap Use your Apple ID for iMessage, then sign in with your Apple ID. Don’t forget to ensure that your phone number and Apple ID are listed under You Can Be Reached By iMessage At. Well then, that’s all that to do if you can’t send or receive messages on iPhone 7. Don’t forget to share this information if it is helpful for you.